faq's

Contact me for Individual and Couples Online and Telephone Counselling Sessions

Below you will find some extra information you may find useful. Please do not hesitate to contact me if you require any further information about my counselling service, the way I practise or to book your first counselling appointment.

How often do I need to come to counselling?
Counselling sessions usually take place on a weekly basis on the same day of the week and at the same time.

How long does each counselling session last?
The length of each counselling session is 50 minutes.

How many counselling sessions will it take?
There is no limit on the amount of counselling sessions you can have. But it is good practise for us both to review our work together at regular intervals.

Will what I say remain confidential?
Everything you talk about in the counselling session is confidential. However there are exceptional circumstances when I may not be able to keep confidentiality. These are when there is a serious risk of harm to yourself or another person. In those circumstances I would always try to discuss this with you first.

What will happen if I cancel or miss a counselling session?
Because that space is reserved for you, missed sessions are payable in full and cancellations with less than 24hours notice of appointment are payable in full.
Cancelled sessions with less than seven days notice of appointment are subject to a cancellation fee of £35.

Can I contact you if I feel upset outside of a counselling session?
Contact between sessions is generally for giving information. For example, if you are unable to make a session. If you feel upset of distressed or there is danger to yourself or another person inbetween sessions, please contact the emergency services on 999 or The Samaritans on 08457 909090.

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